FREQUENTLY ASKED QUESTIONS

Click here to download the 4” Display user guide. Click here to download the 7" Display user guide.
For models that have an active RIDE COMMAND+ account, you can update your display via Over-The-Air Updates (OTA). When an update is ready, a notification will be displayed on top of the display. Follow these steps when you get said notification:

1.) Connect the bike to a trickle charger. Refer to your Owner's Manual for the trickle charger location.

2.) Tap the notification on the display to access the Update Software menu.

3.) Tap INSTALL in the Update Software menu.

4.) The update will install and the touchscreen will reboot.

For models with the 7" Display powered by RIDE COMMAND, you can update your display via USB.

For 2017-2019 models, a 4+ GB USB drive formatted in FAT32 is required to perform the update. Follow this step-by-step guide to get started.

For 2020 or newer models, a 4+ GB USB drive formatted in FAT32 or ExFAT is required to perform the update. Follow this step-by-step guide to get started.

For models with the 4" Display powered by RIDE COMMAND, you can update your display via USB. A minimum 1 GB USB drive is required to perform the update. Follow this step-by-step guide to get started.
For models with the 7" Display powered by RIDE COMMAND, you can update your maps via USB.

2017-2019 models require a USB drive in FAT32 or exFAT format to perform the update. Follow this step-by-step guide to get started.

2020+ models require a 32+ GB USB drive in exFAT format to perform the update. Follow this step-by-step guide to get started.

For models with the 4" Display powered by RIDE COMMAND, you can update your display via USB. A minimum 1 GB USB drive is required to perform the update. Follow this step-by-step guide to get started.
On your display, select Maps and locate the navigation arrow. If the arrow is gray, power cycle the vehicle and move to an area with an unobstructed overhead view. Once the navigation arrow turns red, the display has acquired GPS signal. If problems persist, check connections on the GPS receiver on the display or see your dealer.

For the 7" Display specifically, determine how many satellites are connected. Select Main Menu > Vehicle Settings > GPS Status to see how many satellites are currently connected. If the status has less than four satellites shown, move to an area with an unobstructed overhead view. If problems persist, check connections on the GPS antenna on the display or see your dealer.
Syncing your data to your account allows RIDE COMMAND information to be shared between the Indian Motorcycle RIDE COMMAND website, the app and your vehicle's display. Syncing ensures that your data has been backed up to a secondary location and is then viewable on all touchpoints. Ride tracks, waypoints, and planned routes can be synced to and from your account.

To learn how to sync your data with your 7" Display, read here.

To learn how to sync your data with your 4" Display, read here.
To learn how to pair your smartphone to your 4" Display powered by RIDE COMMAND, read this step-by-step guide.

To learn how to pair your smartphone to your 7" Display powered by RIDE COMMAND, read the following:

2017-2019 7" Display

2020+ 7" Display
There are two options when setting the clock function:

1.) GPS source automatically sets the clock when there is GPS signal.

2.) The internal clock can be manually set through System Settings > Time. Ensure the time zone (GMT offset) and daylight savings mode are correct for your location if in GPS mode.
To learn the capabilities and features of your 4" Display powered by RIDE COMMAND, access our overview article.

To learn the capabilities and features of your 7" Display powered by RIDE COMMAND, access our overview article.
RIDE COMMAND+, formerly known as Connected Services, is available on model year 2020 and newer Indian Motorcycles with a cellular connectivity and an In-Dash Display. This enhanced technology offers live weather and traffic overlays, remote vehicle health monitoring, remote vehicle location, automatic account sync, and more.

RIDE COMMAND+ is a subscription-based service. Upon purchase, your bike includes one year free of the connected services. At the end of the complimentary period, RIDE COMMAND+ must be renewed on a yearly basis.

Learn More.
Select Indian Motorcycles that come pre-installed with a display may not contain GPS navigation or connected services like Apple CarPlay®. You can upgrade your display to include these features by purchasing the Navigation and RIDE COMMAND+ bundle on our e-commerce site. Learn more here.
By logging in to your Indian Motorcycle website or app and viewing My Profile, you'll be able to see all past, current and future subscriptions, payment information and more. View subscription details by visiting here.
If your Indian Motorcycle is equipped with a display, you can use the Diagnostics menu in Vehicle Settings for more information and guidance on what to do when an error code is displayed. Additonally, visit the Error Code Lookup tool on the RIDE COMMAND website for more detailed information. Please note that the Error Code Lookup only works with vehicles equipped with RIDE COMMAND. If problems, persist, visit your dealer. Learn More.